• Mountain biker navigating a rugged forest trail with speed and precision

    Rider Support

    Bevor Du Dich an den Rider Support wendest, solltest Du Dir unseren Service-Bereich ansehen. Dort findest Du Informationen zu Deinem Modell, grundlegende Wartungsarbeiten und Hinweise zur Einstellung des Bikes.

If you need either of the following, try these other routes first:

Bike Order Status
If you ordered a bike through a retailer, that retailer is the best place to find out the status of your order. 

Webstore returns
Click here to start a return.

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Here's how to contact me.

This helps us make sure your question gets to the right person right away