Contact – Santa Cruz Bicycles

Rider Support

Before contacting Rider Support, have you checked out our service section? There you'll find info about your model, basic maintenance, and bike setup instructions.

If you need either of the following, try these other routes first:

Bike Order Status

If you ordered a bike through a retailer, that retailer is the best place to find out the status of your order.

Webstore returns

Click here to start a return.

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