• Mountain biker navigating a rugged forest trail with speed and precision

    Rider Support

    Avant de contacter notre service Rider Support, avez-vous consulté notre rubrique entretien ? Vous y trouverez toutes les informations à propos de votre vélo, l'entretien de base et les instructions de réglage pour chaque modèles.

If you need either of the following, try these other routes first:

Bike Order Status
If you ordered a bike through a retailer, that retailer is the best place to find out the status of your order. 

Webstore returns
Click here to start a return.

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